Technology has a way of shaping the business world. Each year new trends arise that force industries to either adapt or sink. The year 2021 is no exception, as the flow of trends continues ever onwards.
In fact, 2021 is more likely to see a significant change in trends. The world is still struggling and recovering from a pandemic, and as such new needs have arisen. The way humanity looks at technology has changed, especially in the business world.
2020 brought with it many changes, including the need to create remote working environments. Tools like Zoom, Google Hangouts, and GoToMeeting allowed employees to stay and touch – and continue their work from the safety of their homes.
In response to their success, more companies are launching tools to help move this trend forward. In addition, the workforce is changing as more employees opt to stay as remote employees or as offices adopt a hybrid workforce style.
Cloud Storage and Security
Given the sudden surge in popularity for remote work, services that provide cloud storage have been forced to change. Higher demand means more storage is in desperate need. More importantly – the more cloud services are used, the higher the need for security rises. Thus, both sides of this industry will need to develop over the next few years.
Artificial Intelligence Technologies
More industries than ever have begun to rely on AI technology to get their routine work done. By this point, most companies understand the benefits of automation that come from AI. However, a new trend is on the rise. More companies have begun to use AI in place of customer support. This latest advancement allows AI to mimic humans well enough to answer fundamental concerns and appear to provide customized solutions.
Advanced Mobile Devices
As people and businesses transition to a remote setting, they begin to rely on their phones more than ever before. Naturally, this increases the demand placed on these phones. It’s expected for phones to have 24/7 connectivity, provide 5G service, and be capable of essential business functions. Such as hosting conference calls, providing scheduling services, and availability of countless apps.